- Package Pick Up Policy
Here at Discount EMS Supplies we offer our Ohio customers the option of picking up their purchased items direct and free of charge. There will be no shipping or handling charges applied if you choose to pick up your merchandise from our conveniently located store site. During the checkout process please fill out the address information as required (include a working contact phone number) and a representative from Discount EMS Supplies will contact you within one business day to make arrangements for your pick up order.
- Invoice Me Policy
If your organization or municipality uses a purchase order system, simply choose Invoice Me during the checkout. Your contact information should include the name of your organization as well as a contact person (include a working contact phone number). A representative from Discount EMS Supplies will contact you within one business day to confirm billing information. You may include your purchase order at that time. Terms are Net 30.
- Return Policy
Return requests for any reason must be made within 30 days of receipt of merchandise. Merchandise must be returned in the original packaging unmarked and properly packaged along with a copy of your invoice and description of problem. Custom ordered products including but not limited to apparel, coats, and customized products are non returnable once they go into production. The return costs for shipping are the purchaser’s. We will make every effort to assist you in cancellations or exchanges whenever possible if you have any questions regarding these items please contact us
The information contained in this site is provided as is, without warranty. All prices are current and we reserve the right to raise them when necessary. Discount EMS Supplies reserves the right to change this site without notice, to make improvements or alterations to information, prices, products, services and materials, as well as to the operating and navigational systems provided to facilitate site access or use.
If you have any questions please feel free to contact Discount EMS Supplies
at (440)365-1165 or toll free at 1-866-456-3747